Enterprise Content Management (ECM)
Alfresco is the leading open source alternative for enterprise content management. It couples the innovation of open source with the stability of a true enterprise-class platform.
Alfresco Architecture
The Alfresco content platform uses flexible, open standards architecture to provide document management, web content management, records management and collaboration software to 1100 enterprise customers in 40 countries. Integrations exist for SAP, IBM Lotus, Microsoft Office, SharePoint, and Google Docs. Alfresco is built using the latest open source infrastructure components including: Spring, Hibernate, Lucene, and MyFaces, and is based on Aspect Oriented Programming.
Support & Subscription Services
Alfresco’s low cost subscription model helps organizations make significant cost savings on recurring maintenance fees a reality, while enabling them to maintain 'business as usual' with their content services. Alfresco does not charge traditional license fees and this scalable model allows companies of any size to deploy the solution. Like many open source vendors, Alfresco offers customers a Support Subscription which provides users access to:
- Technical Support Services
- Maintenance fixes, patches, and updates
- Engineering support / Escalations
- Alfresco Network – End user support portal
- Certified stress tested builds
- Access to the Alfresco Enterprise software
Benefits
- Significant budget savings on proprietary ECM maintenance fees
- Fund Alfresco subscription out of OPEX budget
- Maintain ‘business as usual’ for users
- Additional functionality and next-generation interoperability
- Open Source and Open Standards & Architecture
- CMIS Compliant Repository
- Avoid Vendor Lock-in
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